Responsibilities:　- Rule-based credit block/release; Timely communicate to customers on overdue/over-credit limit holds.- Monitor customer AR aging status, use appropriate collection tools by phone call, email, dunning letters etc. Also work closely with overseas CSE, and sales etc. to perform timely collection due invoices.- Dispute resolution & follow up – result oriented; collaborate with customer service, sales, warehouse, also customer purchasing etc. to raise ATR for credit note or support write-off activity.- Handle group inbox cleaning, customer portals, master data maintaining (address, contact etc.) in system; maintain customer credit information and make sure payment tern as well as credit limit information are approved and reported correctly in system.- Support AR team’s cash allocation, asking for remittance advice & perform account reconciliation.- Report DSO, AR aging trend and top past due customers on monthly basis, report/recommend doubtful accounts with potential bad debt risk.- Other tasks as assigned to this job.Qualifications: 　- College or bachelor’s degree. (major in accounting or finance is preferred). - Minimum 2 years working with multinational corporations with similar working background - AR or credit is a plus.- Good communication skills in English; excellent reading and writing skills in both technical and user-friendly way.- Self- motivated and self- starter with strong time management skills- Great patience & customer oriented. Having experience in dealing with foreign clients is a Plus.- JDE application knowledge and experience preferred, experience in SAP or similar ERP system as well.
职能类别：催收 关键字：信控催收客户管理