职位描述
岗位职责 · 负责企业账户开立,维护及关闭所需单据的接收和审核 · 通过电话和邮件解答账户服务的咨询 · 同客户及客户经理沟通,跟进解决单据的不符点 · 按监管相关要求及银行内部规定进行系统录入及报表报送 · 电子文档的编制维护,纸质文件归档及保管
岗位要求 · 本科以上学历,1年工作经验(银行工作经验优先),良好的书面和口头英语能力 · 能够确定优先事项、在压力下独立工作、采取主动性、多任务和在快节奏环境中工作。 · 周密、细致、有组织的跟进后续工作直至结束 · 对客户保持一个自信的团队合作者、积极的学习者、以客户为中心的服务态度 · 银行账户服务或文档合规性检查操作经验优先 JOB DESCRIPTIONDocumentation checking for account opening, maintenance and account closureExplain documentation related enquiries via phone or mail in Chinese or EnglishCommunicate and follow up with clients and business partners for early issue resolve and documentation executionConduct sanction checks, authority verification and any other checks required by regulator or corporate policyAssist team head in preparing other control functions REQUIREMENTS · Minimum Bachelor Degree educational with 1-year working experience (banking experience will be a plus), good command of both written and verbal English · Ability to establish priorities, work independently under pressure, take initiatives, multi-task and work in a fast-paced environment · Thorough, meticulous and organized, with dedicated follow though · Assertive team player, active learner, customer focused attitude towards both internal and external customers · Banking account service or documentation compliance checking operations experience would have a strong advantage
职能类别:客户主管/专员综合业务专员